Shipping policy

Last Updated: September 24, 2025

At RevivaMotion®, we are committed to helping you move with confidence. Here is everything you need to know about how we get our premium support products from our warehouse to your front door.

Processing Time

We aim to process and prepare all orders within 1 business day (excluding weekends and holidays). During high-demand periods or product launches, processing may take slightly longer. We appreciate your patience as we ensure every order meets our quality standards before shipment.

Delivery Time

  • Standard Shipping: Usually takes 3–9 business days, depending on your location and the selected shipping method.
  • Tracking: Once your order is dispatched, you will receive an email with a tracking link so you can follow your package every step of the way.

As a globally distributed brand, we ship worldwide. Please note that delivery times may vary due to regional customs processing or local carrier schedules. We partner with reliable global couriers to ensure your order arrives safely.

Shipping Methods & Rates

We offer various shipping options, including standard and expedited services, to meet your needs.

  • Availability: Available methods depend on your specific destination and order weight.
  • Standard Shipping: We are pleased to offer Free Standard Shipping on all orders.
  • Return Shipping: While we provide free shipping to get our products to you, please note that return shipping costs are the responsibility of the customer, as outlined in our Return & Refund Policy.

Change of Address

Need to update your shipping address? Please contact us at info@revivamotion.com immediately. Please Note: Once an order has been processed for shipment, we are unable to redirect it. Ensuring the accuracy of the shipping address at the time of purchase is the responsibility of the customer.

Order Cancellation

We work fast to get your orders moving. Because of our quick processing times, cancellations are not always possible once an order has entered the fulfillment stage. If you need to cancel, please email us ASAP with your order number. If the order is already processed, please refer to our Return & Refund Policy upon arrival.

Refused or Undeliverable Shipments

To maintain efficient logistics and reduce our environmental impact, we encourage customers to ensure someone is available to receive the package.

  • If a shipment is refused at delivery or returned to us due to an incorrect address, the customer may be responsible for original shipping costs and any additional return-to-sender fees incurred.
  • Important: Do not "Return to Sender" as a way to initiate a return. All returns must be authorized via our support team and sent to our designated facility to be eligible for a refund.